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My Journey from Customer Service Rep to VA
Hi there! I'm Shairalyn H. Malacaste, a 26-year-old living in the bustling city of Quiot Pardo, Cebu City, Philippines. I am thrilled to...
Shairalyn Malacaste
Oct 24, 20232 min read


Working from Home Journal Part 1: How it all started.
Hello, I'd like to share my journey of becoming a part of the Virtual Assistant Industry. It all started when I first learned about the...

cristinaderamos
Oct 3, 20233 min read


Tools for a Beginner Virtual Assistant
As a novice virtual assistant, it's essential to acquaint yourself with basic applications and websites to optimize your client service....

cristinaderamos
Sep 16, 20232 min read


Enhance Efficiency Using a Virtual Assistant for Appointment setting.
A remote virtual appointment setter is an individual who aids companies, including small businesses and startups, by managing appointment...

cristinaderamos
Sep 7, 20231 min read


Tips for Hiring Your First Virtual Assistant
Hiring your first virtual assistant (VA) can be a significant step towards increasing your productivity and efficiency, but it's...

cristinaderamos
Aug 19, 20232 min read


Common Virtual Assistant Mistakes You Need to Be Aware Of
In this blog post, I aim to address the plethora of what I refer to as "questionable advice" provided to aspiring Virtual Assistants....

cristinaderamos
Aug 10, 20232 min read


Email Management: One of the basic skills a VA should have.
I have shared with you on my last blog about the importance of customer service in every business or industry. This skill should be the...

cristinaderamos
Aug 1, 20232 min read


Approaches to Engage with Customers and Deliver Outstanding Customer Service
Your business relies heavily on customers as they form a crucial component. Without customers, your business would cease to exist. After...

cristinaderamos
Jul 18, 20233 min read


Tips for Balancing Work and Parenting
It's hard to be your own person when you are raising a child/children, most especially as a single mother. Thinking and worrying about...

cristinaderamos
Jul 11, 20232 min read


It's time for you to get help! (Why hire a Virtual Assistant?)
Business owners often think that their only choice of getting help is to hire an in-person employee, but nowadays, ever since pandemic...

cristinaderamos
Jun 27, 20232 min read


Common Myths about Virtual Assistants.
There are a few common myths surrounding virtual assistants (VAs) that can create misconceptions about their role and capabilities....

cristinaderamos
Jun 13, 20232 min read
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